Change is learning - learning is change

Excellent Change Management is more and more becoming a key factor for the sustainable success of a company. On the one hand, we have the mega trends such as globalization, demographic changes, on the other hand we have the increasing complexity of products and processes, acceleration, changes on the job market and environmental regulations leading to a steady need of adaptation in the companies. Changes must be coped with permanently by the firms in order to survive and remain competitive, because fast:

• Adaptation to new conditions secures advantages of competition.

• Adaptation to new consumer needs secures market shares.

• Adaptation to and use of new technologies secures profit margins.

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Reality shows that most changes are often perceived as threads and not as changes. Market niches and wealth might fall vanish. The loss of power and consequently the loss of security causes worries and anxieties. Only the future will show if a change will be successful or not. There is no guarantee of success. Astonishingly, it is more difficult to learn in an altered way than in a new way.

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Reason for failure in change processes:

• Too many changes at a time

• Conflicts between interest groups of the change process

• Insufficient integration and information of the employees concerned by the changes

• Blocking and prevention of changes due to the daily business

• Missing controlling and monitoring of change processes lower the chances of success of change processes